COOKIE POLICY
While browsing our website, we may collect information regarding traffic and visit patterns of the pages within our domain. This information is processed using cookies (small amounts of information in text format that the page sends to the user’s computer or device while they are visiting it).
The purpose of using cookies is to personalise content, advertisements, and access to the page in order to improve navigation and functionality conditions.
For further information in this regard, you may contact our DPO – Berta Faura, via the email address: dpd@plazandorra.com or, in writing, for her attention at the registered office indicated in the Legal Notice.
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What are cookies?
A cookie is a small file that is downloaded to your device (whether a computer, smartphone, or tablet) when you access a website or use an application, allowing the page owner to store or retrieve information about your browsing habits.
At PLAZA SUITE HOTEL, S.A.U., we wish to provide you with the necessary information regarding the cookies used on the website, so that you have full decision-making capacity over their use and with respect for the protection of your privacy.
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Types of cookies and those we use
Generally speaking, cookies may be used to enable, personalise, and analyse browsing, thereby improving the quality of the services offered. The cookies used are classified into several categories, although a single cookie may be included in more than one category:
- Session cookies: these are temporary cookies that are not stored on your device, but rather disappear when the browsing session ends.
- Persistent cookies: these are cookies that allow data to remain on your device and be processed beyond the end of the session.
- First-party cookies: these are sent to your device from the website, although some are provided by the Google Analytics tool.
- Third-party cookies: these are cookies sent to your device from a domain that is not managed by the website itself, but by another entity that processes the data obtained through the cookies.
- Technical cookies: these are cookies that allow navigation through the website and the use of its options or services, such as those that make it possible to control traffic and data communication, identify the session, access restricted access areas, or use security elements during browsing.
- Personalisation cookies: these allow access to the website with some predefined characteristics based on criteria such as language, browser type, or the regional configuration from which the service is accessed.
- Analytical cookies: these are cookies used for monitoring and analysing user behaviour. This type of cookie allows us to measure website activity using aggregated or statistical information about browsing habits. Where these analytical cookies are used, they are provided by the Google Analytics tool. You can obtain more information about Google Analytics at: https://marketingplatform.google.com/about/analytics/. If you wish to deactivate them, you can also do so by installing: https://tools.google.com/dlpage/gaoptout?hl=en.
The cookies used on the Website are detailed below:
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FIRST-PARTY COOKIES |
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NAME |
SOURCE |
PURPOSE |
RETENTION |
TYPE |
|
moove_gdpr_popup |
Configured to display the Cookie Policy |
Persistent |
First Party |
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qtrans_front_language |
Configured to manage the visitor’s language |
Persistent |
First Party |
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BOOKINGVALUES,BOOKING_VALUE,CART_ROOMS_COOKIE_v2,CART_EXTRAS_COOKIE_v2,CART_COOKIE |
Depending on the version of the booking engine, these cookies are necessary for its optimal operation. |
Persistent |
Third Party |
|
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__cfduid |
Cookie associated with sites using Cloudflare, used to speed up page load times |
Persistent |
Third Party |
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tk_ai |
Stores a randomly generated anonymous ID. This is only used within the dashboard area (/wp-admin) and is used for usage tracking, if enabled. Woocommerce. |
Session |
Third Party |
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mirai_mcc_ha_au |
Depending on the version of the Mirai.com booking engine, these cookies are necessary for its optimal operation. |
30 days |
Third Party |
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miraiMetasUser y mirai_mcc_ha_au |
Cookies associated with Mirai.com Metas integrations for the execution of gtag scripts and confirmation |
30 days |
Third Party |
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MIRAI:SERVICE:HOTEL:GET:currencies:static: |
Local Storage to set the list of countries and their corresponding language in the Mirai.com booking engine |
Session |
Third Party |
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MIRAI:SERVICE:FEATURE:https://static.mirai.com/features/specs |
Local Storage to set the list of functionalities of the Mirai.com booking engine |
Session |
Third Party |
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MIRAI:SERVICE:PRICING:GET:static: |
Local Storage to set the hotel ID, currency and minimum prices for each month for the Mirai.com booking engine calendar |
Session |
Third Party |
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MIRAI:SERVICE:COUNTRY:list:es |
Local Storage to set the list of countries and their language in the Mirai.com booking engine |
Session |
Third Party |
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MIRAI:SERVICE:EXCHANGE:GET: |
Local Storage to set the currency exchange in the Mirai.com booking engine |
Session |
Third Party |
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MIRAI:SERVICE:DICTIONARY: |
Local Storage to set the website language and the necessary keys in those languages for the Mirai.com booking engine |
Session |
Third Party |
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CLUB |
Session Storage when logging into the Mirai.com loyalty club |
Session |
Third Party |
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from |
Session Storage when you accept becoming a member of the loyalty club to know the origin of the membership |
Session |
Third Party |
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LOGIN_CLAIM_DONE |
Session Storage when you accept becoming a member of the loyalty club with the associated rate |
Session |
Third Party |
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TawkConnectionTime |
Cookie associated with Twak.com for management and support via chat |
Session |
Third Party |
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ft-user-id, ft-client-id |
Cookie associated with Flip.to for user identification |
5 years |
Third Party |
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triptease-identity-data |
Cookie associated with Triptease.com for user identification |
Session |
Third Party |
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bcookie |
Used to uniquely identify devices accessing LinkedIn to detect potential platform abuse. |
1 year |
Third Party |
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THIRD-PARTY COOKIES |
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|
NAME |
SOURCE |
PURPOSE |
RETENTION |
TYPE |
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mirai_au |
Cookie associated with tracking for the Mirai.com booking engine |
30 days |
Third Party |
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ga |
Contains a unique identifier used by Google Analytics to determine that two distinct accesses belong to the same user across browsing sessions. |
2 years |
Third Party |
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gat*, dc_gtm<property-id> |
Used to limit request rates. If Google Analytics is used via Google Tag Manager, this cookie will be named dc_gtm<property-id>. |
Persistent |
Third Party |
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_gid |
Contains a unique identifier used by Google Analytics to determine that two distinct accesses belong to the same user across browsing sessions. |
1 day |
Third Party |
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utm_source, utm_medium,utm_campaign, utm_content,utm_params, __utmd, __utm.gif, __utmb |
Cookies designed to locate the origin of the visitor who books on the website |
Persistent |
Third Party |
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__utmb |
Used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no __utmb cookie. The cookie is updated every time data is sent to Google Analytics. |
Persistent |
Third Party |
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__utmt |
Used to limit the request rate |
Persistent |
Third Party |
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__utmz |
Stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the JavaScript library is executed and is updated every time data is sent to Google Analytics. |
Persistent |
Third Party |
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__utmd |
Cookie to store and track visitor journeys through the site and classifies them into groups. |
1 sec |
Third Party |
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NID |
This cookie contains a unique identifier used to remember your preferences and other information, such as your preferred language, the number of search results you prefer to show on a results page (e.g. 10 or 20) and whether you wish to activate Google’s SafeSearch filter. |
6 months |
Third Party |
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SEARCH_SAMESITE |
This cookie is used for the correct transmission of data to Google. |
5 months |
Third Party |
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hjIncludedInSample |
This cookie is associated with browser sessions and indicates the functionality and web analytics services of Hotjar, a company based in Malta. It uniquely identifies a visitor during a single browser session and indicates that they are included in an audience sample. |
Session |
Third Party |
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_hjIncludedInSample, _hjAbsoluteSessionInProgress,_hjFirstSeen, hjIncludedInSessionSample*,hjSession*, hjSessionUser* |
This session cookie is configured to notify Hotjar if the visitor is included in the sample used to generate funnels. |
Persistent |
Third Party |
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_hs*, hubspotutk, hsPagesViewedThisSession, hsfirstvisit |
Cookies configured by HubSpot to track visitors on hotjar.com |
Persistent |
Third Party |
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mp* |
Cookies configured by Mixpanel to perform usage tracking on hotjar.com |
Persistent |
Third Party |
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__ssid |
Cookie configured by veinteractive.com for the management and optimisation of website visits. |
Persistent |
Third Party |
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uid |
Establishes an identifier for the session. This allows the web to obtain visitor behaviour data for statistical purposes. |
Persistent |
Third Party |
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ACD |
This cookie is used to monitor and track sources and conversions. It is set when you click on an associated link, but does not track any other activity unless you purchase a product or service on the advertiser’s website. |
From 15 to 90 days |
Third Party |
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_uetvid |
Vimeo uses some cookies to check if users select certain features or preferences. |
Session |
Third Party |
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_gcl_au |
Vimeo uses some cookies to check if users select certain features or preferences. |
45 days |
Third Party |
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_fbp |
Vimeo uses some cookies to check if users select certain features or preferences. |
45 days |
Third Party |
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_abexps |
Vimeo uses some cookies to check if users select certain features or preferences. |
380 days |
Third Party |
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__qca |
Vimeo uses some cookies to check if users select certain features or preferences. |
377 days |
Third Party |
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sd_client_id |
Vimeo uses some cookies to check if users select certain features or preferences. |
2 years |
Third Party |
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_ga |
Vimeo uses some cookies to check if users select certain features or preferences. |
2 years |
Third Party |
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vuid |
Vimeo uses some cookies to check if users select certain features or preferences. |
2 years |
Third Party |
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__ssid |
Vimeo uses some cookies to check if users select certain features or preferences. |
10 years |
Third Party |
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is_logged_in |
Vimeo uses some cookies to check if users select certain features or preferences. |
10 years |
Third Party |
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has_logged_in |
Vimeo uses some cookies to check if users select certain features or preferences. |
10 years |
Third Party |
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gid |
Contains a unique identifier used by Google Analytics to determine that two distinct accesses belong to the same user across browsing sessions. |
2 years |
Third Party |
|
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ga |
Contains a unique identifier used by Google Analytics to determine that two distinct accesses belong to the same user across browsing sessions. |
2 years |
Third Party |
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hijiffy_session |
Request session |
1 day |
Third Party |
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hijiffy_track_ts |
Record the date and time of the pixel trigger |
29 days |
Third Party |
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hijiffy_track_uuid |
Unique global user ID to record user events |
29 days |
Third Party |
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hijiffy_track_uuid[CLIENT_ID] |
Unique company user ID to record events |
29 days |
Third Party |
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hijiffy_track_wid[WIDGET_TOKEN] |
Unique widget user ID to record events |
29 days |
Third Party |
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AWSALB |
Configured by the use of an Amazon ELB Application Load Balancer |
Persistent |
Third Party |
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__utma |
Used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there is no __utma cookie. The cookie is updated every time data is sent to Google Analytics. |
Persistent |
Third Party |
|
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__utmc |
Not used in ga.js. Configured to interact with urchin.js. Previously, this cookie acted alongside the __utmb cookie to determine if the user was in a new session or visit. |
Persistent |
Third Party |
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OGPC |
Google Maps |
This cookie enables Google Maps functionality. |
Session |
Third Party |
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OGPC |
Google Maps |
This cookie enables Google Maps functionality. |
Session |
Third Party |
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CONSENT |
Cookie to store cookie consent preferences. |
20 years |
Third Party |
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HSID |
Cookie to prevent fraud |
2 years |
Third Party |
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SIDCC |
Cookie to facilitate the identification of trusted web traffic. |
1 year |
Third Party |
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AEC |
Cookie to ensure that requests within a browsing session are made by the user and not by other sites. |
6 months |
Third Party |
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wd |
Cookies to read the screen resolution. |
1 week |
Third Party |
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vimeo |
Vimeo uses some cookies to check if users select certain features or preferences. |
15 days |
Third Party |
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player |
Vimeo uses some cookies to check if users select certain features or preferences. |
365 days |
Third Party |
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__thn_ss |
This cookie is created to manage the server session. It is a PHP session that creates it. This cookie allows for personalising the user experience. |
Session |
Third Party |
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nlbi_2454396 |
Incapsula DDoS Protection and Web Application Firewall: load balancing cookie to ensure that a client’s requests are sent to the same origin server |
Session |
Third Party |
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incap_ses_766_2454396 |
Incapsula DDoS Protection and Web Application Firewall: cookie to link HTTP requests to a specific session (also known as a visit). Reopening the browser and accessing the same site are recorded as different visits. To maintain existing sessions (i.e. the session cookie) |
Session |
Third Party |
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visid_incap_2454396 |
Cookie to link certain sessions to a specific visitor (visitor representing a specific computer). To identify clients who have already visited Incapsula. The only cookie that is persistent for 12 months. |
364 days, 21 hours |
Third Party |
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li_gc |
Used to store the user’s acceptance of LinkedIn privacy and cookie terms, ensuring that consents are managed correctly. |
2 years |
Third Party |
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lidc |
Its primary function is the optimisation of platform performance, facilitating session management and the selection of servers closest to users. |
1 day |
Third Party |
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IDE |
Google DoubleClick cookie for tracking ad campaigns |
365 days |
Third Party |
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_gcl_au |
Cookie to store and track conversions in Google AdSense |
Persistent |
Third Party |
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NID |
Cookie to provide ads or retargeting, store user preferences |
6 months |
Third Party |
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SAPISID |
Used for targeting purposes to create a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. |
2 years |
Third Party |
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SID |
Cookie to provide ad delivery or retargeting, and provide fraud prevention. |
2 years |
Third Party |
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APISID |
Unknown |
2 years |
Third Party |
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SSID |
The functionality is to provide ad delivery or retargeting. |
2 years |
Third Party |
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__Secure-1PSID |
Used for targeting purposes to create a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. |
2 years |
Third Party |
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__Secure-3PSID |
Used for targeting purposes to create a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. |
2 years |
Third Party |
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__Secure-3PAPISID |
Used for targeting purposes to create a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. |
2 years |
Third Party |
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__Secure-1PAPISID |
Used for targeting purposes to create a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. |
2 years |
Third Party |
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__Secure-3PSIDCC |
Used for targeting purposes to create a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. |
2 years |
Third Party |
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__Secure-ENID |
Used for targeting purposes to create a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. |
1 year and 1 month |
Third Party |
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_fbp |
Facebook cookie used to offer a range of advertising products, such as real-time offers from third-party advertisers. |
90 days |
Third Party |
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spin |
Facebook cookie |
1 day |
Third Party |
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c_user |
Facebook cookie containing the ID of the user currently logged in. |
90 days |
Third Party |
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sb |
Facebook cookie |
2 years |
Third Party |
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datr |
Function is to prevent fraud. |
2 years |
Third Party |
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wd |
This cookie transmits information about how the end user uses the website and about any advertising the end user may have seen before visiting said website. |
1 year and 1 day |
Third Party |
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presence |
Facebook cookie used to contain the user’s chat status. |
Session |
Third Party |
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Who uses the cookies?
Information collected through cookies downloaded from the domain managed by PLAZA SUITE HOTEL, S.A.U. is used by PLAZA SUITE HOTEL, S.A.U. and by Google Inc., as providers of analysis services. Other third parties mentioned in the detailed cookies access the information collected by cookies managed from their own domains. For more information, it is recommended to access the links provided for this purpose.
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How can you manage cookies?
When the user accesses the web for the first time, they are informed of the existence of cookies and this Cookie Policy. Subsequently, the user can consult this Policy from the link enabled for this purpose.
If you wish to withdraw your consent in relation to the cookies on the web at any time, you must delete the cookies stored on your device. However, we inform you that if you prevent the installation or delete cookies, some functionalities, services, and contents of the web may be affected.
Internet browsers allow you to view, deactivate, restrict, block, or delete cookies.
You can allow, block, or delete cookies installed on your equipment by configuring the browser options on your computer.
- For more information on Internet Explorer, you can consult Microsoft support or the browser Help.
- For more information on Firefox, you can consult Mozilla support or the browser Help.
- For more information on Chrome, you can consult Google support or the browser Help.
- For more information on Safari, you can consult Apple support or the browser Help.
- For more information on Edge, you can consult Microsoft support or the browser Help.
- For more information on Opera, you can consult Opera support or the browser Help.
UPDATE
Please be advised that this Cookie Policy was updated in November 2025; however, it is subject to potential changes in accordance with the legislation in force at any given time, with periodic reviews being carried out to ensure it remains up to date.
Furthermore, we inform you that some browsers allow you to activate a private or incognito browsing mode, under which cookies are installed on the device but are automatically deleted at the end of the browsing session.
